Some clients are so entrenched in their martyrdom that trying to help them is beyond frustrating. Every suggestion is greeted with a "yabbut." [Yes, but] I watch their lips and I swear it's a Charlie Brown teacher experience. All I hear from them is yabbut, yabbut, yabbut.
If something you've tried in the past did not work, spend some time analyzing why it didn't work. Were you expecting too much from too little? Did you expect your words to be taken as gospel just because you said so? Did you provide data to support your position? Did you do it in a timely manner? Do you believe that just because you're doing "good" that you don't have to be accountable?
When "woe is me" is your mindset, you'll only get more "woe."